Terms of service

Terms of Service

Welcome to Design Perfection Products! These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not access or use our services.

Use of Our Website

  1. Age Restriction: By using our website, you confirm that you are at least 18 years old, or of the legal age in your jurisdiction to enter into a binding agreement.

  2. User Accounts: You may need to create an account to access certain features on our website. It is your responsibility to provide accurate and up-to-date information during the registration process. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.

  3. User Content: You may have the opportunity to submit content to our website, including reviews, comments, and other materials. By submitting such content, you grant us a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable license to use, display, reproduce, modify, adapt, publish, and distribute your content in any media.

Product Information

  1. Product Descriptions: We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, images, or other content on our website are error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

  2. Pricing and Availability: All product prices are in KES and subject to change without notice. We reserve the right to limit the quantity of products available for purchase. We also reserve the right to discontinue any product at any time.

Ordering and Payment

  1. Order Acceptance: Your order is an offer to purchase our products, which is subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

  2. Payment: You agree to pay the total amount specified at the time of purchase, including any applicable taxes and shipping fees. Payment is required before your order is processed and shipped.

Shipping and Delivery

  1. Shipping Times: We make every effort to process and ship orders promptly. Shipping times may vary depending on your location and other factors. We are not responsible for any delays caused by shipping carriers or other circumstances beyond our control.

  2. Delivery: Delivery of your order will be made to the address you provide during the checkout process. You are responsible for ensuring the accuracy of the shipping address. We are not responsible for orders delivered to an incorrect address due to your error.

Returns and Refunds

Please refer to our Return and Refund Policy for information on our return and refund procedures.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Design Perfection Products or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, distribute, or display any content without our prior written consent.

Limitation of Liability

To the maximum extent permitted by law, Design Perfection Products shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or services.

Indemnification

You agree to indemnify and hold harmless Design Perfection Products and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees arising out of or related to your violation of these Terms or your use of our website or services.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of our website after such changes constitutes your acceptance of the updated Terms.

Contact Us

If you have any questions or concerns regarding our Terms of Service, please contact us at sales@designperfection.co.ke or call us at +254797235300.