Privacy policy

Privacy Policy

Last updated April 2026.

Design Perfection Products ("us," "we," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing or using our website, you consent to the practices described in this policy.

Information We Collect When you visit our website or interact with our services, we may collect certain information from you, including but not limited to:

  • Personal Information: This may include your name, email address, mobile phone number, shipping address, and payment information when you place an order.

  • Log Data: We collect information that your browser sends whenever you visit our website. This log data may include your IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. These technologies enable us to remember your preferences, analyze trends, track your interactions with our website, and deliver personalized content and advertising.

How We Use Your Information We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders.

  • Sending essential order updates, transactional alerts, and delivery notifications via email, SMS, and WhatsApp to ensure you receive your purchase successfully.

  • Responding to your inquiries and providing customer support.

  • Improving our website and services based on your feedback and usage patterns.

  • Sending promotional emails, newsletters, and marketing communications (which you can opt-out of at any time).

  • Analyzing website traffic and user behavior to enhance our website's performance and user experience.

Data Sharing and Disclosure We may share your information with third parties under the following circumstances:

  • Service Providers: We may engage third-party companies or individuals to facilitate our services, such as payment processing, shipping, communication, and marketing. This includes sharing necessary contact details with third-party messaging platforms and automation services (such as Meta for WhatsApp Business and Zapier) strictly for the purpose of triggering automated order updates. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests from public authorities.

Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please understand that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

 

Your Choices You have the right to access, correct, update, or delete your personal information stored with us.

  • Marketing Communications: You can opt-out of receiving promotional emails by following the "unsubscribe" instructions provided in the email or by contacting us directly.

  • Essential Order Updates: Because order updates and delivery notifications are vital to fulfilling your purchase, providing your phone number at checkout acts as consent to receive these necessary transactional alerts via WhatsApp or SMS. If you need to update your contact details or prefer we use a different method to contact you regarding your active order, please reach out to our support team.

Changes to this Privacy Policy We reserve the right to update this Privacy Policy at any time without prior notice. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us If you have any questions, concerns, or requests regarding our Privacy Policy or how we handle your data, please contact us at sales@designperfection.co.ke or call/WhatsApp us at +254 797 235 300.